Get Help
Extra help and foodbank vouchers
There are lots of organisations throughout Ealing who can offer help when you're struggling. We've listed a few here.
Some can offer you help and foodbank vouchers, but others do not issue foodbank vouchers.
Citizen’s Advice Helpline (Help Through Hardship)
General Advice and Signposting, Benefits
Call 0808 208 2138 Mon-Fri, 9-5. The helpline is very busy and you can sometimes be on hold for a long time (45 minutes – 1 hour).
They can issue foodbank vouchers to people who are using their service, to get a foodbank voucher, you need to call them and speak to them about the difficulties that you are currently facing.
Point of Contact with Ealing Council
Acton Library inside Everyone Active, W3 6NE. Mon, Thurs, Fri 10-1 and 2-5
Ealing Central Library, next to Decathlon, 1st Floor, W5 5JY. Mon-Fri 10-1 and 2-5
Northolt Library, Church Road, UB5 5AS. CLOSED UNTIL 16 MARCH 2025
Southall Library, Dominion Centre, UB2 4BQ. Mon-Fri 10-1 and 2-5
Perivale Hive Library, Horsenden Lane South, Perivale, UB6 7NT. Tuesday only 9:30-1 and 1:30-5 (from 11 March – August 2025)
They can issue foodbank vouchers to people who are using their service.
Opening times can change, please check: www.ealing.gov.uk/info/201033/council_and_local_decisions/3073/visit_us
Debts and Arrears, Welfare Benefits Questions
Drop-in session on Wednesdays 10-11:30 at St Mellitus Church, W7 3BA. Service is for foodbank clients only, but you don’t need to collect your food at the same time. Or call 0300 373 1180 Mon-Fri, 9:30-5 to book an appointment.
They can issue foodbank vouchers to people who are using their service, they do not issue foodbank vouchers if you are not working with them as a client.
General Advice, Debts and Arrears, Benefits Help, Housing
Call their advice line on 0208 579 8429 (option 1) Mon-Fri, 10-4.
They can issue foodbank vouchers to people who are using their service. They do not issue foodbank vouchers if you are not working with them as a client.
Legal help available on many subjects
Call 020 8579 4598 – Mon-Fri 9:30-1 and 2-5:30.
They can issue foodbank vouchers to people who are using their service. They do not issue foodbank vouchers if you are not working with them as a client.
Drug and Alcohol Addiction
Call 0208 567 4772 (West Ealing) or 0208 843 5900 (Southall) Mon-Fri, 9-5.
They can issue foodbank vouchers to people who are using their service.
The following organisations do not all provide foodbank vouchers, but they can offer help
Mental Health Support
MIND Safe Space – Drop in from 4:30-7pm 7 days a week at The Lido Centre, 63 Mattock Lane, W13 9LA
Circle Cafe – Safe Space for children and young people who are finding it hard to cope with their mental health. Drop in 2:30-6pm, Monday to Friday and weekends from 12:30-4pm. 46 South Ealing Road W5 4QA
Employment Support
Drop in Work Clubs – Drop in for support with searching for a job, interview tips, CV support and more.
Term time only between 10am-2pm on Thursday at Southall library, UB2 4BQ or Friday at Ealing Central Library, W5 5JY
Call Louise Marron on 0208 825 8611 or Olga Varela on 0208 825 9853 for more information
English Language Classes (ESOL)
Ealing Community School of English – 2 evening sessions per week free for those out of work, seeking asylum or refugees. Minimal cost for those in work.
Call 07 565 386 757 or email [email protected]
Learn Ealing – English courses as well as courses on employability, wellbeing, maths, computing and more. You must be eligible to attend. ESOL (English) classes are free, but others might have fees.
Call 0208 825 5577, email [email protected] or visit learnealing.org.uk
ELATT – English classes in various locations in West London.
Call 0800 0420184 or email [email protected]
Help for Specific Age Groups
AgeUK – Information and Advice for older people, Social Activities, Telephone Support and more.
Call 0208 567 8017
Sure Start Maternity Grants – You might be eligible for a grant if it is your first pregnancy or twins.
Healthy Start (for pregnancy to children under 4) – You might be eligible for a Healthy Start card if you or your child is British. The card has money to allow you to buy some healthy foods and collect vitamins.
Ealing Council made an online map of different places you can find free food in the borough of Ealing.
National Domestic Abuse Helpline
0808 2000 247
Need to talk to someone – 116 123