Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can.

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

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Contact details
Address
Our Client Centre opening times are:

Monday: Greenford, Baptist Church, Beechwood Ave, UB6 9UA, 12.30pm - 2pm.

Tuesday: Northolt, St Barnabas, The Fairway, UB5 4SX, 12:30 - 2pm.

Wednesday: Hanwell, St Mellitus Church W7 3BA, 10am - 12noon.

Wednesday: Perivale, St Nicholas Church, Federal Rd, 12.30pm - 2pm

Thursday: Southall, St Anselm Church UB2 4BE, 12.30pm - 2pm.

Friday: Acton, Oak Tree Anglican Fellowship W3 9NX 12.30pm - 2pm.

Saturday: Hanwell, St Mellitus Church W7 3BA, 10am - 12noon.

Postal address:
St Mellitus Hall
1 Church Rd
Hanwell
W7 3BB
Directions via Google Maps