Contact Us

Please use the form below to get in touch and we’ll get back to you as soon as we can.

Call our free national helpline

If you are in financial crisis and live in England or Wales, please call our free national helpline, Help through Hardship, on 0808 2082138 for free (open Monday to Friday, 9am-5pm, closed on public holidays) to talk confidentially with a trained Citizens Advice adviser. They can help address your crises and provide support to maximise your income, help you navigate the benefits system, and identify any additional grants you could be entitled to. If needed, they’ll issue you with a voucher so you can get an emergency food parcel from your local food bank.

Translators and Relay UK
Please ask the adviser if you need a translator, this will be provided via Language Line. If you can’t hear or speak on the phone you can use Relay UK. Find out how to use Relay UK →

Email us

Contact details

Food Donations can be dropped off at our warehouse in Hanwell on Wednesdays from 10am-4pm or at any of our other donations points. Further info can be found in the ‘give help’ section of our website.

If you have a voucher and would like to collect food from us, please see the ‘locations’ tab for opening times and different locations across the borough that we’re open.

Postal address, no food available here:
Ealing Foodbank Office
65 Tawny Close
West Ealing
W13 9LX

Download our safeguarding policy here

Directions via Google Maps